Last updated: October 7, 2026
Rhumbu LLC (“Rhumbu,” “we,” “us,” or “our”) respects your privacy. This notice explains how information may be collected and used when you visit rhumbullc.com, contact our team, use our customer support or portal functions, request information, request a quote or proposal, or otherwise interact with Rhumbu online.
Information you provide
We may collect information you choose to provide, such as name, business email, company, phone number, service interest, site/location information, project details, support information and messages. Customer portal users may also provide account and service information. Please do not submit passwords, payment-card details, access tokens, private keys or other highly sensitive credentials through public website forms or the public AI assistant.
How we use information
We use information to respond to inquiries, create and manage leads, contacts, opportunities, quotes, proposals, support tickets and service records; route requests to appropriate personnel; provide customer support; schedule and deliver services; maintain audit and security records; prevent abuse; communicate about requested services; and improve our website and customer experience. A service inquiry does not automatically constitute consent to unrelated marketing.
Marketing communications and consent
Where marketing communications are offered, we may request a separate marketing opt-in. Commercial email will include required identification and an unsubscribe mechanism where applicable. We honor opt-out requests for marketing communications as required by law. Transactional, service, account, security and support communications may continue where legally permitted and reasonably necessary to provide requested services or manage an existing relationship.
CRM, sales and support systems
Information submitted through quote, proposal, contact, support and related forms may be entered into Rhumbu’s internal business systems so the company can manage the customer lifecycle from inquiry through opportunity, quote/proposal, onboarding, work order and support. Access is restricted according to role and business need. Internal routing information is not intended for public disclosure.
AI assistant
The website may provide a limited scripted AI assistant for basic questions and escalation. Messages may be recorded for support operations and quality review. The assistant is not a substitute for professional advice or emergency response. Do not submit secrets or highly sensitive information to it.
Cookies and technical information
Hosting, security and website systems may process technical information such as IP address, browser/device information, requested pages, timestamps and diagnostic information. The site may use cookies or similar technologies for essential functionality, authentication, security, preferences, analytics or marketing depending on the tools actually enabled. See our Cookie & Tracking Policy for the current general disclosure.
Service providers and sharing
We may use trusted providers for hosting, security, email delivery, CRM, analytics, forms and other business operations. Providers should receive only information reasonably necessary for their services and may process information under their own terms and privacy policies. We may also disclose information when required by law, to protect rights and safety, to prevent fraud or abuse, or in connection with a business transaction where permitted.
Data retention
We retain information for as long as reasonably necessary for the purpose collected, customer and service operations, security, accounting, dispute resolution, legal obligations and legitimate business recordkeeping. Retention varies by record type and may include lead, ticket, quote, proposal, customer and communication history.
Security
We use reasonable administrative, technical and organizational measures appropriate to the information and service involved. No internet transmission, application or storage system can be guaranteed completely secure. Customers remain responsible for protecting their own credentials and following agreed security procedures.
Your choices and privacy requests
You may contact us to request access to, correction of, or deletion of information you submitted, subject to applicable law, contractual requirements, security needs and legitimate recordkeeping obligations. Depending on your jurisdiction, additional privacy rights may apply. We will evaluate requests under the laws applicable to the request and our role in processing the information.
Children
This website is intended for business and general audiences and is not directed to children under 13. Please do not knowingly submit a child’s personal information through our forms.
Third-party websites
Our website may link to third-party websites and services. Their privacy practices are governed by their own notices, and Rhumbu does not control those sites.
Contact Rhumbu
For a privacy-related question or request, contact info@rhumbullc.com, call (920) 873-5287, or write to 340 N Broadway, Suite 200, Green Bay, WI 54303.
This notice may be updated as our website, services, technologies or practices change. The date above indicates when it was last revised.