Already working with Rhumbu? Use this page to tell us what is happening and what work is affected. Your request will be recorded for the team to review. Please do not include passwords, access tokens, payment details, or other credentials.
What to include
- Which device, application, location, or service is affected.
- What you were trying to do and what happened instead.
- How many people or business functions are affected.
- When the issue began and any changes made just before it started.
How priority works
Choose the priority that best describes the business impact. Priority helps organize triage; it does not create a guaranteed response time or replace any service-level agreement that may apply to your account.
Need help now?
If your organization has a separate support contact or escalation process in its service agreement, use that route. For general questions, email info@rhumbullc.com or call (920) 873-5287.